Complete our continuous professional development course for insights on how to quickly build trust, be more entrepreneurial, improve office politics, create a healthy corporate culture, and raise your chances for promotion.
Course Highlights:
Modules: 10
Instructor: Ran Elfassy
Recommended Time: 1 Week
History: This course came from work with Po Chung and the strategies Chung used to build DHL into one of the best global companies. These insights have been offered through the Hong Kong Institute of Service Leadership and Management, Hong Kong Polytechnic University, as well as at other universities, SMEs, large organizations, and to individuals worldwide.
Meet Your Instructor:
Ran has a multi-sector and broad work history that crosses many industries and sectors. In 2006, he began his apprenticeship with Po Chung, the legendary co-founder of DHL, the global courier.
Over their 15-year work and friendship, Po and Ran captured the essence of DHL's success so that others could learn from them. These insights are now available through books, courses, seminars, business consulting, and corporate-restructuring services. Learn more about Ran here.
Why is a Service-Network Leadership Mindset Critical?
​​​​
In our new AI-driven era, people must learn to be more human. Let's leave AI to do what AI is good at and let's become the best people we can be. This mindset is the path to excellence when working with others, building a great corporate culture, and even improving your chances of being promoted. Through our training, you will better:
Engage, motivate, and lead others with the '3-Cs' of high Competence, Character, and Care. This improves office politics and your corporate culture.
​​
Clarify the powerful purpose that drives you and your team toward joyful, meaningful, and lifelong success. This is the key to lasting rewards.
Who This Is For:
​​​
Our programs are for anyone who wants to succeed at engaging and motivating others. This is the 'Be More Human' mindset, approach, language, and behaviours that build trust and attract others to work better with you and your teams.
What You Get:
​​
A Service-Network Leadership Mindset that lets you be your best self, one who is more trusted, hired, and even promotable.
​
Engaging modules that include video clips and Task Sheets that help you get the behaviour upgrade you need to be a great Service-Network Leader.
​
Tailored training packages for you and your teams. Choose from The Solo, The Consult, or The Team. Satisfaction
The course helped expand my team's mindset. Everyone now feels even more motivated and confident when it comes to taking the initiative.
MS, Executive Director
I recommend this course to any company and will make sure my other Assistant Operations Manager will take it as well.
NS, Operations Manager
Ran offered unique insights on how to improve my team and operations. I highly recommend his coaching and training.
Davide Lentini, Director
Enroll Now
Payments are accepted through all major credit cards and debit cards. Once we confirm your order, we will send you the login information to access the course and materials. We also accept cryptocurrency payments – for details, please Contact Us.
​
Satisfaction guaranteed. If you are not delighted with the course, we will reimburse your payment, minus handling and payment processing fees.
​
​
​
​​
​
​​
​
​
​​​
* After course payments have cleared, please allow 24 hours for processing, after which we will send you the course access rights.
Select your package:
​​
FOR A LIMITED TIME ONLY:
​
Complete our Solo course and get FREE access to our Service Leadership Triage Diagnostic Survey. After you enroll for the course, you will be able to assess your and your team's Service-Network Leadership!
The Solo
$59.99
Get access to the full Modules and Task Sheets. See below for the module list. You can also join the conversation and exchanges we hold on LinkedIn and periodic webinars.
This program forms the backbone of our training and will launch you on your journey toward Service-Network Leadership excellence.
The Consult
$249.99
You get the full course, our Service-Leadership Triage, and Service Habitat diagnostics. You also get a 1-hour consultation with Ran Elfassy to help you better understand how to apply and leverage the material in your own life and teams.
Consulting sessions are subject to availability and will be confirmed after course completion.
The Team
Rate TBD
We'll design a customized package ideally suited for your team. You all get the shared experience and common language that will boost your corporate culture. We will identify and improve key areas across your organization.
For details, Contact Us
COURSE MODULES
For the Module descriptions, scroll down or click here.
-
2. Introduction
-
3. A Holistic Journey
-
4. The First C - Competence
-
5. The Second C - Character
-
6. The Third C - Care
-
7. Your POS
- 8. It's Also What Not To Do
- 9. Leadership is Joyful
- 10. Leadership Arrogance
- 11. Conclusion
Become a Better Leader
1. Welcome to the Course!
This course emphasizes the importance of developing the right mindset and practicing appropriate behaviour in order to become the great Service-Network Leader you were born to become.
Watch Time: 1:04
​
​
MODULE DESCRIPTIONS
1. Welcome to the Course!
This course emphasizes the importance of developing the right mindset and practicing appropriate behaviour in order to become the great Service-Network Leader you were born to become.
- Watch Time: 1:04
2. Introduction
This course was designed to help you recognize and embody the principles of Service-Network Leadership. Our mission is to help you become the best person that you can be. To do so, we will focus on enhancing your Competence, Character, and Care. These are the '3-Cs' that help you attract others toward you and reach for a shared vision.
- Watch Time: 4:51
3. A Holistic Journey
In this module, we cover how to strengthen your personal brand. You will identify and enhance your strengths, address your weaknesses, and review your personal brand holistically as a whole human being.
- Watch Time: 9:36
4. The First C - Competence
Your Competence refers to your skills, abilities and talents that help you develop throughout your life. Competence is what others see and expect from you, especially in service situations. Competence alone is not enough to create a strong personal brand or what really matters between people in a service moment.
- Watch Time: 6:15
5. The Second C - Character
This is the most important side of your Service-Network Leadership. This determines how trustworthy and ethical you are, and ultimately defines how much people will want to work with you. Given the choice, people may choose to be with others of different Competence, but they will not want to work with someone they don't trust.
- Watch Time: 10:23
6. The Third C - Care
This helps you connect with the deeper needs of others and assist them in fulfilling those needs. Care is based on the principle that people value your knowledge and expertise only if they feel you put their worries, needs and concerns into consideration.
- Watch Time: 7:02
7. Your Personal Operating System (POS)
Your POS is the set of hidden assumptions that shape your behaviour and motivations. We cover how our POS affects our ability to connect and collaborate with others, and how it forms part of a larger network of human interactions. We will cover the importance of having a clean and positive POS for achieving your highest potential.
- Watch Time: 7:18
8. It's Also What Not To Do
Many self-help programs focus on positive approaches to reaching success, which have their place. But we must also pay attention to the negative aspects that can undermine our efforts. We will see how some leaders have failed because of their toxic or unlikable traits - and how to prevent that from happening to us.
- Watch Time: 6:40
9. Leadership is Joyful
This Module explores the joy of leadership, which is often overlooked but essential for maintaining your engagement and motivation. The joyfulness of Service-Network Leadership helps turn challenges into opportunities, and how to cultivate a positive emotional state in yourself and others.
- Watch Time: 8:50
10. Leadership Arrogance
In this Module, we will look more closely at the dangers of leadership arrogance, or hubris. This is especially important at a time of crisis, as these are times when we must pay close attention to our Competence, Character, and Care.
- Watch Time: 8:05
11. Conclusion
Our mission is to help you become the best Service-Network Leader that you can be. The mindset and practices you learned are meant to be exercised, refined, and integrated into your life. By following this program, you can evolve into your best self, and live a full life. ​​
To enrol now, click here